FAQS

PHOTOBIO MX Questions
What is the total wattage of the fixture?

680W

What is the voltage of the fixture?

100-277V

What is the spectrum?

S4 Spectrum: Provides highly efficient full spectrum with a healthy red-to-blue ratio to drive photosynthesis. Light energy between 500–599nm, previously thought wasted, penetrates deeper into the plant canopy promoting photomorphogenic responses. High color rendering 'white' light aids to rapidly identify potential threats to your crop and provides superior working conditions and safety for personnel. Ideal for both flowering and vegetative production.

What is the PPF of the fixture?

1768 umol/s Photon Flux @ 277V and 2.6 umol/J Efficacy @ 277V

What is the Photon Flux of the fixture?

Photon Flux is dependent on your applications mounting height, surrounding fixtures, wall reflectance and other variables. Please reach out view our website for a custom light layout solution.

Where can I buy a fixture?
Can I buy online?

We are not current able to sell direct to growers, but we work with many retailers that do offer the ability to purchase online.  Contact us to discuss your needs or use our where to buy link to find a retailer near you.  Where-To-Buy

Can you order direct from the manufacturer?

We are currently unable to sell direct to the public right now, but we do have a robust network of retailers that carry or can expedite orders of our product.  Please check out where to buy link to find.   Where-To-Buy 

Please contact us for information about becoming an authroized retailer or if you are a commercial grower.

How high off the canopy do I mount this fixture?

Due to all the variables of individual growers’ environment, it is best to consult with one of our professionals by submitting a lighting layout service request.

Are these fixture compatible with external controllers?

Photobio fixtures are tested with our Autopilot PX2 series controllers for reliability. Meanwhile, our fixtures can work with any control system that communicate with 0-10v dimming signal such as Trolmaster controllers or Growflux controllers.

Who manufactures the fixture?

Phantom and Photobio products belong to the Hydrofarm family. Empowering growers since 1977, Hydrofarm is the largest distributor and manufacturer in North America with 8 distribution center and its headquarter in Petaluma, CA.

Who manufactures the led diodes used?

We proudly use top bin Lumiled diodes on this fixture.

How much do the fixtures cost?

MSRP is $999. Please inquire with your local retailer or contact us for volume discount pricing for retailer/Commercial grower pricing.

Are these fixtures still available for sale? Are these fixtures in stock?

Yes!  Please contact us for any questions or use our where to buy link to find a retailer near you that can order our products.

Are you looking for sponsors or brand ambassadors?

Our Marketing program comes and goes throughout the year, please sign up for our Newsletter on our website for the latest in product offerings, contests and more.

Are you looking for any growers to test your products?

Our Marketing program comes and goes throughout the year, please sign up for our Newsletter on our website for the latest in product offerings, contests and more.

Are Photobio fixtures compatible with Trolmaster controls?

Yes. Our fixtures can work with any control system that communicates with 0-10v dimming signal such as Trolmaster controllers or Growflux controllers.  Contact us for any questions and we'd be happy to assist in your specific application.

Are Photobio fixtures passively or actively cooled?

Photobio fixtures use the latest passive cooling technology to reduce power consumption while keeping your fixture running cool.  Our fixtures use architectural-grade aluminum heat sink construction to efficiently manage the heat dissipation.

What is PAR?

PAR is Photosynthetic Active Radiation. PAR light is the wavelengths of light within the visible range of 400 to 700 nanometers (nm) which drive photosynthesis.

Will Photobio fixtures work with my current electrical system. What is the voltage?

Photobio MX is designed to work from 100-277v, between 50/60Hz. Please reference our website for product specifications or contact us so that we can help you get what you need.

Do you sell to my country?

Please contact us for specific inquiries.  We would love to help you grow!

What plug type do you offer with Photobio fixtures?

Photobio fixtures are adaptable to various plug applications depending on your electrical needs. Please reference the website for available cords for your Photobio fixture.

Do you offer financing?

No, we do not offer financing at this time

Please check out our e-retailers' website for available 3rd-party financing options.

What is umol/J and why is it important?

Researchers and growers use Photosynthetic Photon Flux Density, better known as PPFD, to measure the photons that are actually hitting the plant. PPFD measures how many photons are hitting an area per second. PPFD is reported in micromoles per meter squared per second, or umol/m2/s, by using a quantum sensor to a spot measurement.

μmol/Joule is the unit of measurement for photon efficacy. It is important because it tells you how efficiently a grow light fixture is converting electrical energy into photons. It is a strong indicator of energy efficiency.

Do Photobio fixtures get hot?

Photobio fixtures use the latest passive cooling technology to reduce power consumption while keeping your fixture running cool. Please reference the product specification for operating conditions including minimum and maximum operating temperatures.

How do I clean my fixture?

Photobio fixtures are easy to clean given their sleek designs. We suggest cleaning the fixture with compressed air or damp lint free (microfiber) cloth.  Please refer to the specific product instructions or contact us for any questions.

What is your return policy?

We strive to make it right.  Please contact us for more information on returns and warranty.

Do Photobio fixtures have a warranty?

Photobio offers a 5-year warranty.

What product do you recommend?

We would love to help you!  Please contact us so that our team can address your specific growing needs and we can recommend the appropriate Photobio fixture.

How many fixtures do I need for my grow room?

We would love to help you!  Please contact us so that our team can address your specific growing needs and provide a custom light layout plan.

PHOTOBIO CX Questions
Are Photobio fixtures compatible with Trolmaster controls?

Yes. Our fixtures can work with any control system that communicates with 0-10v dimming signal such as Trolmaster controllers or Growflux controllers.  Contact us for any questions and we'd be happy to assist in your specific application.

Are Photobio fixtures passively or actively cooled?

Photobio fixtures use the latest passive cooling technology to reduce power consumption while keeping your fixture running cool.  Our fixtures use architectural-grade aluminum heat sink construction to efficiently manage the heat dissipation.

Are these fixture compatible with external controllers?

Photobio fixtures are tested with our Autopilot PX2 series controllers for reliability. Meanwhile, our fixtures can work with any control system that communicate with 0-10v dimming signal such as Trolmaster controllers or Growflux controllers.

Are you looking for any growers to test your products?

Our Marketing program comes and goes throughout the year, please sign up for our Newsletter on our website for the latest in product offerings, contests and more.

Can I buy online?

We are not current able to sell direct to growers, but we work with many retailers that do offer the ability to purchase online.  Contact us to discuss your needs or use our where to buy link to find a retailer near you.  Where-To-Buy

Can you order direct from the manufacturer?​​

We do not offer direct to consumer services at this time.   Please use our where to buy or contact us and we'd be happy to talk through options with you.

Do Photobio fixtures have a warranty?​​

Photobio offers a 5-year warranty on our fixtures.  Contact us with any questions or concerns.

Do Photobio fixtures get hot?​​

Photobio fixtures use the latest passive cooling technology to reduce power consumption, while keeping your fixture running cool. Please reference the product specification for operating conditions including minimum and maximum operating temperatures.

Do you have a PPFD footprint for the CX fixture?

Yes! Check out our product page for lots of great information on our fixture.

How do I clean my fixture?

Photobio fixtures are easy to clean given their sleek designs. We suggest cleaning the fixture with compressed air or damp lint free (microfiber) cloth.  Please refer to the specific product instructions or contact us for any questions.

PHOTOBIO TX Questions
What is the total wattage of the fixture?

680 Watts

What is the voltage of the fixture?

100-277V - Cord included - varries based upon input voltage used.

What is the spectrum?

S4 Spectrum: Provides a highly efficient full spectrum with a healthy red-to-blue ratio to drive photosynthesis. Light energy between 500–599nm, previously thought wasted, penetrates deeper into the plant canopy promoting photomorphogenic responses. High color rendering “white” light aids to rapidly identify potential threats to your crop and provides superior working conditions and safety for personnel. Ideal for both flowering and vegetative production.​

What is the PPF of the fixture?

1768 umol/s Photon Flux @ 277V and 2.6 µmol/J Efficacy @ 277V

What is the PPFD of the fixture?

Photon Flux is dependent on the applications mounting height, surrounding fixtures, wall reflectance and other variables. Please contact us for assistance for your set up. We'd love to help!

What is the Footprint for the TX fixture?

Typically 4x4 feet, but varies depending on environment and number of lights used.  Please contact us for more information on your set up or request free custom light layout assistance.

Do you have a PPFD footprint for the CX fixture?

Yes! Check out our product page for lots of great information on our fixture.

Where can I buy a fixture?

Please use our Where to Buy link.  Where-To-Buy

Can I buy online?​​

We do not sell to retail customers online. Retail customers can find a store using our Where-to-buy function or inquire on the website​.

Can you order direct from the manufacturer?​​

No, we do not offer direct to consumer services at this time.

How high off the canopy do I mount this fixture?

Due to all the variables of individual growers' environment, it is best to consult with one of our professionals by submitting a lighting layout service request.

Are these fixture compatible with control 'x'?

Photobio fixtures are tested with our Autopilot PX series controllers for reliability. Meanwhile, our fixtures can work with any control system that communicate with 0-10v dimming signal such as Trolmaster controllers or Growflux controllers.

How do these fixtures compare to competitor 'x' of fixture 'y'​'?

Please refer to the phantombio.com. For the PHOTOBIO TX, we have tested the fixture versus the competition, more details can be found within the Product Performance Index.

Who manufactures the fixture?​​

Phantom and Photobio products belong to the Hydrofarm family. Empowering growers since 1977, Hydrofarm is the largest distributor and manufacturer in North America with 8 distribution center and its headquarter in Petaluma, CA.

Who manufactures the led diodes used?

We work with selected suppliers with proven performance and reliability around the world. Different fixtures and different spectrums require different.

How much do the fixtures cost?

MSRP is $999. Please inquire with your local retailer or the Hydrofarm commercial team for volume discount pricing.

Are these fixture still available for sale?​​ Are these fixtures in stock?​

Please contact your local retailer for inventory status.

Do you offer sample products?

We would love to talk to you about our products.  Please contact us to discuss your needs.

Are you looking for sponsors or brand ambassadors?​​

Photobio is not looking for brand ambassadors or sponsors at this time, however, please sign up for our Newsletter on our website for the latest in product offerings and contests​.

Are you looking for any growers to test your products?

Photobio is not looking for product testers at this time, however, please sign up for our Newsletter on our website for the latest in product offerings and contests​.

What is the lead time on pre-orders?

Pre-orders are available starting in late October.

Are Photobio fixtures compatible with Trolmaster controls?

Yes

Are Photobio fixtures passively or actively cooled?

Photobio fixtures use the latest passive cooling technology to reduce power consumption while keeping your fixture running cool. Passive cooling also helps minimize the need for cleaning loud fans.

What is PAR?​​

PAR is photosynthetic active radiation. PAR light is the wavelengths of light within the visible range of 400 to 700 nanometers (nm) which drive photosynthesis​.

Will Photobio fixtures work with my current electrical system. What is the voltage?​​

Photobio fixtures are offered in various voltage applications. Please reference our website and product specifications.

Do you sell to my country?

Photobio is offered in North America at this time.

What plug type do you offer with Photobio fixtures?

Photobio fixtures are adaptable to various plug applications depending on your electrical needs. Please reference the website for available cords for your Photobio fixture.

Do you offer financing?

No, we do not offer financing at this time​.

What is umol/J and why is it important?

Researchers and growers use Photosynthetic Photon Flux Density, better known as PPFD, to measure the photons that actually hitting the plant. PPFD measures how many photons are hitting an area per second. PPFD is reported in micromoles per meter squared per second, or umol/m2/s, by using a quantum sensor to a spot measurement.​

Do Photobio fixtures get hot?

Photobio fixtures use the latest passive cooling technology to reduce power consumption while keeping your fixture running cool. Please reference the product specification for operating conditions including minimum and maximum operating temperatures​.

How do I clean my Photobio fixture?

Photobio fixtures are easy to clean given their sleek designs. We suggest cleaning the fixtures with a clean with compressed air or damp lint free cloth.

What is your return policy?

Photobio will happily accept returns on material defective products. Please contact your CSR for more information.​

Do Photobio fixtures have a warranty?

Photobio offers a 5 year warranty​.

What product do you recommend?

Please inquire on the website so that our team can address your specific growing needs and we can recommend the appropriate Photobio fixture.

How many fixtures do I need for my grow room?

Please inquire on the website so that our team can address your specific growing needs and we can provide a custom light layout plan.

Do you offer a UV light bar for the PHOTOBIO TX?

We do not currently offer a separate UV bar attachment for the PHOTOBIO TX.

PHOTOBIO T Questions
What is the total wattage of the fixture?

330W

What is the voltage of the fixture?

100-277V

What is the spectrum?

S4 Spectrum: Provides a highly efficient full spectrum with a healthy red-to-blue ratio to drive photosynthesis. Light energy between 500–599nm, previously thought wasted, penetrates deeper into the plant canopy promoting photomorphogenic responses. High color rendering “white” light aids to rapidly identify potential threats to your crop and provides superior working conditions and safety for personnel. Ideal for both flowering and vegetative production.​

What is the PPF of the fixture?

    858 µmol/s Photon flux @277V​ and 2.6 µmol/J Efficacy @ 277V

What is the Photon Flux of the fixture?

Photon Flux is dependent on your applications mounting height, surrounding fixtures, wall reflectance and other variables. Please reach out view our website for a custom light layout solution​.

What is the Footprint for the MX fixture?

Typically, 4x4 feet

Where can I buy a fixture?​​
Can I buy online?

We do not currently sell to the general public online. Growers can find a store using our Where-to-buy link or contact us inquire to discuss further.

Can you order direct from the manufacturer?​​

We do not offer direct to consumer services at this time.   Please use our where to buy or contact us and we'd be happy to talk through options with you.

How high off the canopy do I mount this fixture?

Due to all the variables of individual growers’ environment, it is best to consult with one of our professionals by submitting a lighting layout service request.​

Are these fixture compatible with control 'x'?

Photobio fixtures are tested with our Autopilot PX series controllers for reliability. Meanwhile, our fixtures can work with any control system that communicate with 0-10v dimming signal such as Trolmaster controllers or Growflux controllers.

How do these fixtures compare to competitor 'x' of fixture 'y'?

Please refer to the phantombio.com. or contact us for more information.

Who manufactures the fixture?

Phantom and Photobio products belong to the Hydrofarm family. Empowering growers since 1977, Hydrofarm is the largest distributor and manufacturer in North America with 8 distribution center and it's headquarter in Petaluma, CA.

Who manufactures the led diodes used?​​

We work with selected suppliers with proven performance and reliability around the world. Different fixtures and different spectrums require different​.

How much do the fixtures cost?

MSRP is $599. Please inquire with your local retailer or the Hydrofarm commercial team for volume discount pricing.

Are these fixture still available for sale? Are these fixtures in stock?

Please contact your local retailer for inventory status.

Do you offer sample products?

We do not offer free product samples currently.

Are you looking for sponsors or brand ambassadors?​​

Photobio is not looking for brand ambassadors or sponsors currently, however, please sign up for our Newsletter on our website for the latest in product offerings and contests​.

Are you looking for any growers to test your products?

Photobio is not looking for product testers currently, however, please sign up for our Newsletter on our website for the latest in product offerings and contests.

What is the lead time on pre-orders?

Pre-orders are available starting in late October.

Are Photobio fixtures compatible with Trolmaster controls?​​

Yes​

Are Photobio fixtures passively or actively cooled?​​

Photobio fixtures use the latest passive cooling technology to reduce power consumption while keeping your fixture running cool. Passive cooling also helps minimize the need for cleaning loud fans.​

What is PAR?

    PAR is photosynthetic active radiation. PAR light is the wavelengths of light within the visible range of 400 to 700 nanometers (nm) which drive photosynthesis​.

Will Photobio fixtures work with my current electrical system? What is the voltage?

Photobio fixtures are offered in various voltage applications. Please reference our website and product specifications.

Do you sell to my country?

Photobio is offered in North America at this time.

What plug type do you offer with Photobio fixtures?

Photobio fixtures are adaptable to various plug applications depending on your electrical needs. Please reference the website for available cords for your Photobio fixture.

Do you offer financing?

No, we do not offer financing at this time.

What is umol/J and why is it important?

Researchers and growers use Photosynthetic Photon Flux Density, better known as PPFD, to measure the photons that hit the plant. PPFD measures how many photons are hitting an area per second. PPFD is reported in micromoles per meter squared per second, or umol/m2/s, by using a quantum sensor to a spot measurement.​

Do Photobio fixtures get hot?​​

Photobio fixtures use the latest passive cooling technology to reduce power consumption, while keeping your fixture running cool. Please reference the product specification for operating conditions including minimum and maximum operating temperatures.

How do I clean my Photobio fixture?​​

Photobio fixtures are easy to clean given their sleek designs. We suggest cleaning the fixtures with a clean with compressed air or damp lint free cloth.

What is your return policy?

Photobio will happily accept returns on material defective products. Please contact your CSR for more information.

Do Photobio fixtures have a warranty?​​

Photobio offers a 5-year warranty on our fixtures.  Contact us with any questions or concerns.

What product do you recommend?

Please inquire on the website so that our team can address your specific growing needs and we can recommend the appropriate Photobio fixture​.

How many fixtures do I need for my grow room?

Please inquire on the website so that our team can address your specific growing needs and we can provide a custom light layout plan.

Do you offer a UV light bar for the PHOTOBIO MX?

We do not currently offer a separate UV bar attachment for the PHOTOBIO MX.